RENTAL AGREEMENT & POLICIES
Please read the following carefully and sign below. Your signature confirms the acceptance of all terms and authorizations contained within this rental agreement.
Rates: Rates are based on property features, location, and season. The total on your reservation includes all taxes, housekeeping fees, and property protection fee. Guest agrees to abide by the maximum occupancy guidelines for each unit. An additional fee of $100.00 will be assessed for each extra person that exceeds the occupancy limit.
Rental Payments: A deposit in the amount of 50% of the total reservation is due upon making the initial reservation. The remaining balance is due in full thirty (30) days prior to arrival. Payments may be made by cash, traveler’s check, bank money order, or credit card. Full reservation payment is due at the time of booking if the arrival date is 30 days or less from the date of booking.
Refunds: A refund less 10% of the total stay will be given for a cancellation made thirty (30) days or more before the arrival date. No refund will be given for a cancellation within the thirty (30) days prior to the arrival date. Refunds will not be given for late arrivals or early departures, mechanical failure of items such as (but not limited to) air conditioners, TV, internet, dishwashers, pools or other luxury items. This includes power outages, construction from surrounding areas, flooding, or water shortage.
Property Protection Fee: All reservations are subject to the applicable damage protection fee, which is non-refundable.
Reporting Damage: Please note any damage to the rental unit upon arrival and report it immediately to our office to avoid possible liability. If any loss or damage occurs during your stay please notify our office immediately.
Unit Assignments: Luxury Rentals reserves the right to move any reservation to another comparable unit based on unforeseen circumstances. The rental unit may not be sublet or the rental agreement assigned without the written consent of an authorized agent of Luxury Rentals.
Check-In/ Checkout: Your check- in time is 4 pm. We cannot guarantee check-in by 4 p.m. during holidays and peak seasons. Your patience will be appreciated in these instances. Checkout time is 10am. Please refer to your confirmation notice for check-in location and late arrival instructions.
Housekeeping: Your vacation accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at checkout. We respectfully request that you remember you are staying in someone`s home during your vacation; please treat it with the care you would your own.
PLEASE DO NOT FLUSH SANITARY NAPKINS, TAMPONS, PAPER TOWELS, AND WIPES/BABY WIPES, ETC. IF ANY DAMAGE OR BLOCKAGE OCCURS AS A RESULT OF THESE ACTIONS, GUEST WILL BE CHARGED ACCORDINGLY.
Linens/Towels/Supplies: Although linens are furnished, please bring your own beach towels and beach blankets, as linens are not to be removed from the unit. An initial set up of trash liners, paper towels, toilet paper, shampoo, conditioner and soap is provided. Extra items needed are the responsibility of the guest. Guest is responsible for maintaining the condition of all linens.
Damages: The cost of any damages will be deducted from the property protection fee. If the damage to the unit or property inside the unit exceeds the amount of the property protection fee, the credit card on file will be charged. Damages include burns, make-up stains, bloodstains, tearing, removal of the linens from the rental unit, etc. In the event that the rental unit is left in a condition that requires additional cleaning above our normal allotted time, an additional cleaning charge will be assessed.
Age Limitations: Luxury Rentals does not rent to persons under the age of 25. Keys: There will be a $25.00 fee per key not returned to Luxury Rentals at the time of check out. Pool cards not returned are subject to different rates.
Smoking is strictly prohibited: All units are non-smoking rental units. You will incur a minimum $250.00 charge for carpet cleaning and deodorizing if any evidence of smoking is found.
Pets: Pets are allowed in specific properties only, there is a $125 non refundable pet fee. If you are found to have a pet in a non-pet friendly unit, you will incur a $500.00 cleaning charge. If you bring a pet into a pet friendly unit, and do not make us aware, you will be charged a minimum of $250.00.
Liability: Guest expressly agrees to indemnify and hold harmless Luxury Rentals and unit owners from any accidents, injuries, losses and/or damages to Guests and/or his invitees. Guest expressly agrees and understands that there is a risk of injury or death from the use of pools and other bodies of water and agrees that neither Luxury Rentals or its officers shall be liable for any claims, demands, injuries, damages or death to persons whether or not said injury or death is due to the negligence of Luxury Rentals or its officers. Guest further agrees to assume all the foregoing risks and accepts personal liability for any injuries, damages and the loss of any property including money, jewelry or valuables of any kind. Luxury Rentals will not be held responsible for acts of theft or vandalism or other damages to the guest`s personal property or items left in the unit. If you have left personal belongings behind in the unit and request we ship to you, you will be responsible for the shipping cost plus $10.00. Luxury Rentals adheres to the USPS shipping guidelines.
Good Neighbor Policy: Many of our rental properties are located in mix-use neighborhoods that include both short-term guests and year round residents. Please be sure to observe all rules and regulations, which are provided for each property. All guests, as well as owner, are required to conform to all rules and regulations of the properties. Violators are subject to eviction. Units have one or more locked closets that are for owners use only. Such closets are not included in the rental of the unit, should any closet be broken into, guest is responsible for any damages and lock replacement.
Arbitration: Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be resolved and determined by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) shall be entered in any court having jurisdiction thereof.
